How to change or cancel your plan
The organization's owner changes or cancels the plan in Settings, Billing.
Press Change plan to switch; Stripe shows what you pay now before anything is charged, and the new limits apply as soon as the change goes through.
To cancel, press Manage billing and cancel in Stripe's portal. The plan stays on until the period you paid for ends.
Change plan
1. Open Settings at the foot of the menu, then Billing. Or press your photo at the top right and choose Plans and billing.
2. Press Change plan.
3. Pick Monthly or Yearly and the plan, and press its button, for example Switch to Scale.
4. Stripe shows what you pay now, prorated for the rest of the period. Confirm there.
| Plan | Growth | Reach | Scale | Agency |
|---|---|---|---|---|
| Brands Each brand is a social set with its own channels, slots and time zone. | 1 | 3 | 10 | 25 |
| Hive profiles How Buzz knows each brand's voice. | 1 | 3 | 10 | 25 |
| Connected channels | 5 | 20 | 50, then $2 each | 125 |
| Buzz written for you New writing Buzz does for you. One piece counts once, however many channels it goes to. | 75 a month | 300 a month | 600 a month | 1,500 a month |
| AI images | 20 a month | 100 a month | 200 a month | 500 a month |
| Scout runs Research on your competitors or the news in your field. | 3 a month | 15 a month | 60 a month | 150 a month |
| Hive checks A score for how much a draft sounds like you. Up to 8 on one post. | 225 a month | 900 a month | 1,800 a month | 4,500 a month |
| Seats | 1 | 5 | Unlimited | Unlimited |
| Engage: comments, DMs and Google reviews in one list Buzz sorts what needs you first and drafts each reply in your voice. Nothing goes out until you press Send. | Not included | Not included | Included | Included |
| X comments and messages X charges for every read. Reading a comment uses 1, a message 2, a reply you send 3. A one-off pack adds 2,000 for $29, kept until you use them. | Not included | Not included | 2,000 a month | 5,000 a month |
| Roles and approval before a post goes out | Not included | Included | Included | Included |
| Review links for clients, no account needed | Not included | Not included | Included | Included |
| Client reports | Not included | Not included | Included | Included |
| Connect links for a client's own accounts Your client signs in to each platform from a link, and the account lands in their brand. Nobody shares a password. | Not included | Not included | Included | Included |
| Teammates limited to chosen brands Each teammate sees and works on only the brands you pick for them. | Not included | Not included | Included | Included |
| Client portal One address per client with their content plan, feedback and reports. A client gets in with a code sent to their email, never a Buzzmark account. | Not included | Not included | Not included | Included |
| White label Your name, logo and colour on the portal, review links, connect links and reports, with no Buzzmark mark on them. The sign-in email comes under your agency's name. | Not included | Not included | Not included | Included |
| Scheduled client reports A weekly or monthly report, or a campaign's when it ends, emailed to the people on the client's portal under your agency's name. | Not included | Not included | Not included | Included |
| Campaigns with their own report | Not included | Not included | Not included | Included |
| Client setup in the portal Your client answers what shapes their voice: their stories, the posts they like, what they sell. Nothing reaches their Hive until you accept it. | Not included | Not included | Not included | Included |
Prices, in your currency: buzzmark.ai/pricing
Changing plan during the 7-day free trial keeps the free week running.
Cancel
1. On Billing, press Manage billing. Stripe's billing portal opens.
2. Cancel the plan there.
Until the period ends, Billing shows Ending with the date and everything keeps working. To stay, renew the plan from Manage billing before that date. Cancel during the free trial and you pay nothing.
Once the plan has ended, Buzzmark asks you to pick a plan the next time you open the app. Your Hive profiles, drafts and Library are still there. To close the account for good, see delete your account.
Questions
I can't see Billing. Why?
Only the organization's owner sees Billing and can change the plan. Teammates can still see the limits on Usage.
Is there a free plan?
No. Every account picks Growth, Reach, Scale or Agency, and every plan starts with 7 days free.
The full guide in the docs
- BillingEvery Buzzmark plan starts with a 7-day free trial: you add a card at Stripe's checkout and nothing is charged until the 7 days end.
- Plans and usageBuzzmark has 4 plans, Growth, Reach, Scale and Agency, which differ in how many brands, accounts and seats you get and how much Buzz, the writer inside Buzzmark, writes for you each month.